Last updated: April 23, 2026
THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.
Kind MD is a trade name of JAYC Inc., a Delaware corporation (JAYC Inc. d/b/a "Kind MD"). JAYC Inc. is the HIPAA-covered entity responsible for the privacy and security of your Protected Health Information.
The entity JAYC Inc, including all associated pharmacists and employees, must maintain privacy of your protected health information (PHI). The organization is required to follow current notice terms, explain legal duties and privacy practices, and notify individuals of any breaches involving unsecured PHI.
The organization reserves the right to amend this Notice. Material revisions will be posted in the pharmacy, on the website, and offered to you directly.
We may use and disclose your PHI in order to provide you with prescription and supply services. PHI may be shared with other healthcare providers involved in your care. You will receive individual notice regarding subsidized treatment communications and have the opportunity to decline.
The organization uses PHI to obtain payment for healthcare services and may disclose information to health plans for prior approval or coverage determinations.
We may use and disclose your PHI in connection with the management of our pharmacy, including quality assessment, compliance audits, and performance evaluations.
We may use and disclose your PHI to contact you to remind you about prescription refills, to tell you about treatment options or alternatives, or to inform you about health-related benefits.
Unless you object to such disclosure, we may disclose your PHI to your family members, relatives or close personal friends. If you are unavailable, professional judgment may be exercised to determine whether disclosure serves your interests.
PHI may be disclosed without authorization for:
You may request limits on PHI use/disclosure, though the organization doesn't have to agree (except for out-of-pocket transactions). Your written request must specify: (1) if you would like to restrict or limit our use and/or disclosure; (2) what information you want restricted or limited; and (3) to whom the restriction or limitation applies.
Agreed restrictions won't prevent disclosures to you, for legally permitted purposes, or in emergencies.
You have the right to receive confidential communications concerning your PHI by alternative means or via alternative locations. Submit written requests to the Privacy Officer specifying your preferred communication method or address. Reasonable requests will be accommodated.
You have the right to access, inspect and obtain a copy of your PHI, including any electronic PHI. You may receive a copy in your requested format. You will receive a response to your request in a timely fashion but may be charged a reasonable, cost-based fee.
You have the right to receive an accounting of disclosures of your PHI made by us, including disclosures to or by our business associate(s), for a period of six (6) years prior to the date on which you request an accounting.
The first annual request is free; subsequent requests may incur reasonable fees within a twelve-month period.
If you believe we have PHI about you that is incorrect or incomplete, you may make a written request to us stating the reasons to support any requested amendment.
The organization may deny requests if the PHI wasn't created by them or is already accurate. You may file a statement of disagreement, and the organization may rebut it.
You have the right at any time to obtain a paper copy of this Notice, even if you receive this Notice electronically. Submit written requests to the Privacy Officer.
You have the right to opt-out of fundraising and your PHI will not be used for fundraising purposes or sold without your prior authorization.
Contact Information:
JAYC Inc
1111B South Governors Ave
STE 87990
Dover, DE 19904
For complaints, you may contact the Privacy Officer or:
Secretary of the Department of Health and Human Services
200 Independence Avenue SW
Washington D.C. 20201